Because the Solution Lies in the Problem
At Akuyari, we believe that the solution lies in the question. That's why we investigate the essence of the problem to propose long-lasting solutions with business results. We design creative but feasible services and strategies, optimizing your costs and risks.
CUSTOMER EXPERIENCE | SERVICE DESIGN | STRATEGIC DESIGN

Our clients' stories
Insurance | Innovation on offer
Through extensive research, we identified opportunities for creating attractive product offerings targeted at the senior public. By doing so, we help Reale Seguros adapt to its customers.
Energetics | Digital Customer Journey
We devise solutions and design a more effective future for Endesa's customers while implementing agile working and design methodologies in the organization.
Pharma | Design of the traveler's journey
We helped our client stand out in an increasingly competitive market by redesigning the Customer Journey of one of its products and defining the actions to be taken.
WHAT WE DO
Strategic and Service Design, focused on people's experience.
- Business model design
- Customer Experience
- Employee Experience
- User Experience
- Service design
- Implementation
solutions
We bring strategic and holistic vision to your business.
Our services and methodology adapt to the needs of each company, regardless of sector and size.
Our services and methodology adapt to the needs of each company, regardless of sector and size.
Customized solutions for your organization's specific challenges.
A mentoring service where we help you find simple solutions to complex problems.
Four specific services designed to define a specific problem and see the light at the end of the tunnel, in a very short time.
Clients

What they say about us
"…I would highlight, not only their project management capability, but also their ability to reach out to everyone involved, and their creativity providing feasible solutions for the company…”
Olga MelguizoMarketing Director, QuironPrevención
"... I was surprised from the beginning with their energy and passion showed on their work, as well as with their knowledge gained along their extent trajectory as how to improve the relation with the customer in multiple activities and industries..."
Ignasi Coronado Retention Director, Naturgy
“…they brought their wide experience and strategic vision. Also, working with them is very easy since they are always positive and constructive over all the options. They are just not another consultancy; they would bring new and innovative ideas for the usual business.”
Hortensia Fuertes Loyalty Director, Toyota
"... constant and savvy, their work capacity and strategic and innovative vision make them leaders, adding a great value to any business challenge they may face."
Fernando González Carretas B2B Head, Viesgo
"...Great expects in customer experience. They have the ability to assess the company situation very well to provide the best customer centered solutions.”
Leonardo Prudencio Director of Mutual Management and Communication, Solimat
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